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About
Hi, I 'm Rohan - Product Leader | Mentor | Builder of People and Products I began my career as an engineer, deeply curious about how things work and driven to build efficient, scalable solutions. But over time, I found myself wanting to understand more than just the “how”, I wanted to know the "why". Why are we building this? Who is it for? How do we know it’s the right problem to solve? That curiosity led me to start joining product team calls outside of my core responsibilities. I’d listen in, ask questions, and quietly study how product managers thought, communicated, and made decisions. It didn’t take long before I realized this is what I wanted to do. Over the years, I rose to lead initiatives on products that served hundreds of thousands of customers daily. I learned to navigate complexity - aligning cross-functional teams, driving data informed decisions, and solving problems at scale. I'm here to do the same for others. My mentorship style is clear, practical and growth-focused. If you are looking to break into PM or grow faster in your role, I will meet you where you are and help you get where you want to go.
Robert’s Product Management Qualifications
Experience level: Product Manager
10+ Product Management clients
Robert has helped clients get into these companies:
I can help you with anything, from resume review to practice for PM interviews. I don’t just teach theory, I coach based on real-world experience. I bring practical tools, honest feedback, and a deep understanding of what it takes to succeed in this role. My mission is straightforward: to help you build confidence, clarity, and momentum in your product management journey. With 7+ years in product management, I’ve led cross-functional teams, launched high-impact consumer-facing products, and navigated the complex intersection of technology, user experience, and business, from scaling MVPs to aligning stakeholders and crafting product strategies that drive results. Whether you're breaking into product, leveling up your leadership, or navigating tough career decisions. I am here to be your partner and work closely with you to get you the success you deserve.
Robert can help with:
Behavioral Interview Prep
Execution
Influence & Collaboration
LinkedIn Review
Product Case Interview Prep
Promotion Strategy
Resume Review
Salary Negotiation
Skill Building
Why do I coach?
I coach because someone once changed the course of my career just by believing in me. When I was an engineer trying to break into product, I had no formal training, no title, and no roadmap. What I did have was curiosity. I started joining product meetings uninvited, watching how PMs made decisions, and quietly picking up the craft. But what truly changed everything was a mentor who took a chance on me. He gave me guidance, structure, and honest feedback the kind you don’t find in blog posts or courses. That support helped me transition into Product Management, lead high-impact initiatives, and eventually mentor others myself. Now, I coach to pay it forward. I know what it’s like to feel stuck, overwhelmed, or unsure of your path and I know how powerful it is to have someone who’s walked that road before, in your corner. If you’re ready to take that next step, I’m here to help you do it with clarity, confidence, and a little less chaos.
Work Experience
Manager, Product Management
Western Union
January 2024 - Present
• Data Analysis & Prioritization: Analyzed user sessions and error categories using Quantum Metrics to identify top friction points in the kiosk flow, prioritized quick-win fixes with engineering, and improved conversion rates for returning users from 60% to 70%. • Product Discovery: Led end-to-end discovery for the send-money funnel by conducting competitive user interviews, mining forum discussions, and mapping user journeys in Figma—resulting in a strategic insights deck that influenced the product roadmap across multiple regional teams. • Product Analytics: Built a comprehensive Amplitude dashboard from scratch to track key user behaviors (e.g., retention, receipt preferences, DAUs), which became the go-to analytics tool for the team and unlocked new experiment ideas for A/B testing via Optimizely.
Technical Product Manager
GRUBBRR
September 2022 - January 2024
• 0-1 Product Management: Led the design (UI - UX) and development from inception to launch of GEM (Grubbrr Event Management): a platform that captures events and monitors system logs. Reduced software debugging costs and timelines, and prioritized system issues to improve overall system health and product growth for clients by over 20%. • A/B testing & analysis: Revamped food & and beverage e-commerce funnel on the kiosk resulting in a 15% increase in conversion rate by implementing experiments in A/B testing and user feedback analysis. • Product Backlog Grooming: Coordinated with the scrum team to support delivery across all product life cycle phases, including identifying product defects, managing product backlogs, and analyzing KPIs to define strategies for digital kiosks. • Product Requirements: Analysed POS APIs & and data from customers to create PRDs, technical user stories, and acceptance criteria. Identified opportunities to enhance product quality to improve system performance and the customer experience. User Experience Design (UED), Workload Prioritization and +14 skills
Graduate Teaching Assistant
Carnegie Mellon University
March 2022 - May 2022
Coursework : 95723 - Managing Disruptive Technologies Product Knowledge, Grading and +2 skills
Manager, Product
BlackRock
November 2020 - April 2021
• Customer Experience: Identified frictions in the user funnel and worked with different stakeholders to get alignment around the priority of the fixes. The user conversion improved by 15% after releasing the fixes, leading to an improved user experience. • Product Roadmap: Worked with the design team to perform usability testing of 15 customers. Gathered their feedback and updated the product roadmap after stakeholder alignment. • Product Management: Led user research by conducting 15+ user experience interviews for the trading workflow dashboard, synthesizing findings into actionable user stories. These stories directly contributed to 12 enhancements delivered across two sprints, improving the user experience and meeting business objectives. Presentation Skills, Product Knowledge and +2 skills
Associate Product Manager
BlackRock
August 2017 - October 2020
• Program Management: Facilitated an intern onboarding program at BlackRock for a batch of 54 interns. Organized networking events, held speaker talks, and started a buddy program leading to a 20% increase in intern absorption rate from the previous year. • Customer Engagement: Conducted end-to-end workshop on BlackRock’s Trading Workflow Dashboard for 20 international users. Tailored workshop to include a walkthrough of new functionalities, improving customer efficiency by 40%. • Product Backlog: Owned and prioritized product backlog for a cross-functional team, ensuring alignment with business goals and customer needs, resulting in a 20% increase in feature delivery velocity. • Cross-functional collaboration: Collaborated with different stakeholders like developers, designers, operations teams, and senior leadership to manage and deploy 30+ software releases across 4 applications used to conduct and approve trades. Product Knowledge, Cross-functional Alignment and +1 skill
Intern
BlackRock
January 2017 - July 2017
Education
Carnegie Mellon University
Master's degree, Information Systems Management (with a concentration in Product Management)
2021 - 2022
Grade: 3.80 Activities and societies: Member of Product Lab at CMU. Logistics committee lead at Pittsburgh Innovation Case Competition 2021, CMU. Teaching Assistant for Managing Disruptive Technologies, CMU. Relevant Courses : Product Management Studio Digital Service Innovation (Design Thinking) Data Science for Product Managers Negotiation Agile Methodologies Project Management Technology Strategy Measuring Social Object-Oriented Programming Database Management Presentation Skills
Manipal University
Bachelor's degree, Information Technology
2013 - 2017
Activities and societies: • Coordinator (marketing and publicity) of EQ-IQ category at the annual cultural fest. • Working committee member at Indian Society for Technical Education. • Organised multiple events across cultural & technical festivals. • Second position, in ‘Tech Race’ event during Annual technical festival.
Robert was also personally admitted to
New York University
University of Texas at Austin
University of Maryland, College Park
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Robert has helped clients get into these companies:
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